by Murray Sittsamer | Jan 8, 2026 | Process Improvement
Illumination before acceleration Over the past year, I’ve noticed a recurring pattern—both personally and professionally. When things feel stuck, most of us instinctively reach for more: more tools, more urgency, more pressure, more activity. I’ve done this myself.... 
by Murray Sittsamer | Dec 10, 2025 | Continuous Improvement
In a surprising turn of events, Santa Claus, CEO of Santa’s Workshop, Inc., found himself facing another logistical nightmare in 2025—and this time, it wasn’t just supply chain chaos or elf burnout. It was… tariff volatility. 😱 With international sleigh routes under... 
by Murray Sittsamer | Jun 16, 2025 | Continuous Improvement
My son-in-law is a railroad enthusiast. He devours books on rail history, collects memorabilia, and once worked at the National Railroad Museum in Green Bay. Thanks to him, I’ve started noticing details I never paid attention to before—like the sheer weight trains... 
by Murray Sittsamer | Oct 22, 2024 | News
With the weather cooling in Michigan, I’d like to share a spooky tale of Failure Modes and Effects Analysis (FMEA). Only don’t be FRIGHTENED! … but it might send a shiver down your spine! Picture this: a skeleton crew of quality engineers huddled around... 
by Murray Sittsamer | Dec 14, 2022 | News
The Challenge In 2022, Santa’s Workshop, Inc. was severely impacted by supply chain issues and labor shortages, jeopardizing their ability to meet the 3% increase in global customer demand. Background With unpredicted inflation leading to skyrocketing product costs,...