Stop Doing FMEAs for Your Customers

My oldest bonus daughter (aka ‘step-daughter’), Ally, loves to sing the song, “Mama, I’m a Big Girl Now.”  It’s a fun and expressive song and we love to see her smile as she belts it out.  The first line in the song is “Stop telling me what to do!” The song would...

What Does FMEA Have To Do With Ultramarathons?

One thing that we stress at the Luminous Group is that the FMEA is a way of thinking about risk.  It is not a form with rows and columns.  It is all about identifying risk early and taking steps to prevent or detect that risk so it doesn’t turn into a failure. In my...