Why choose The Luminous Group
We will provide a sharp set of outside eyes to evaluate and improve your quality system.
Ensures your quality system receives the attention it needs—clients have trouble keeping their own trained auditors on-board, keeping audits on schedule, or the best auditors are stretched too thin to adequately cover internal audit needs (planning, auditing, documenting, follow-up, and coaching).
We will help you improve your process—we’re able to consult and share best practices when we see opportunities for improvement or when managers and employees need clarification as to how to satisfy requirements in the standard. Your registration auditors likely have expertise, but are prohibited from sharing that knowledge when assigned as a registration auditor.
We see more—our auditors find more opportunities for improvement, since we are looking with a fresh set of eyes, ask objective questions, look for evidence and don’t assume that things are working as they should.
Absolute transparency—some internal auditors hesitate to write-up even the most significant findings, as it inherently generates scrutiny and follow-up actions.
Get to the bottom line—our opening meeting and closing meeting with upper management are immensely helpful in terms of getting to the bottom line and resolving indifferences.
Long term auditor relationships—we’re able to have one auditor/consultant revisit a client year after year, so relationships are formed and the auditor has a deeper knowledge of the facility, its processes and its organization. That makes for a more thorough and efficient audit.
Multi-language options—we offer English-speaking or Spanish-speaking auditors.
“I learned a lot watching your style of cutting through some of the cloudy issues to get to the heart of the matter. You always know what questions to ask and have a very tactful way of getting the answers. You were also very helpful in pushing things through management, keeping the project focused on the objective and staying within the timeline. It’s obvious you have a lot of experience as well as a talent for analyzing a process to find ways to streamline it.”
Industrial Steel Treating Company
“The connections and associations he draws upon as President of The Luminous Group allow him to address clients’ wishes in a timely and effective way. I’ve been very impressed with the responsiveness and professionalism of both Murray and his organization.”