Course Description

Keep your processes stable, efficient and aligned with customer expectations with effective Process Control Plans.

Process Control Plan (PCP) – 8 Hours

The Process Control Plan documents the controls implemented on a particular manufacturing process to ensure the resulting product meets or exceeds expected quality measures.  It improves overall quality and productivity by reducing process variation.  The PCP considers measurable, controllable product characteristics, gaging, process capabilities, gage capability and controls.

This interactive one-day workshop goes beyond a simple description of the key features of the Process Control Plan.  It is an intensive study of how the PCP fits into the total process quality picture.

It is appropriate for individuals who are directly involved with productivity and quality measures in manufacturing and assembly operations.

A sample interactive exercise allows participants to practice workshop concepts to gain a deeper understanding of the Process Control Plan’s power.

Process Control Plans provide a written summary of the systems used for controlling all product and process characteristics.  This workshop will demonstrate the effectiveness of proper characteristic definitions in establishing metrics to measure productivity and product quality.  It will show the correlation between the process controls and improved overall quality and productivity through reduced process variation and increased customer satisfaction.

• In addition to identifying the formal sources of information, this course describes the informal sources that can provide value-added benefit to the development of the plan. Some of these sources include lessons learned from similar processes, analytical methods (e.g., DOE, problem-solving, etc.) and design reviews.
• This course is consistent with AIAG and IAOB guidelines and stresses the use of an FMEA as a prerequisite for development of control plans and job instructions.
• Provides insight into sets of questions that should be considered during each phase of Process Quality Management, including the development of the process flow diagram and the P-FMEA.
• Stresses the importance of creating a useful document to improve the process and product quality, and not merely to satisfy audits.

This course is available in the following formats:

• Onsite Training: Available for groups wanting an in-person experience
• Live Virtual Sessions: Delivered online with real-time interaction, ideal for remote teams
• Hybrid Approach: Maximize flexibility by blending real-time online interaction with occasional in-person experiences