Being a Supplier is Challenging
The Luminous Group works with Engineering, Manufacturing, and Quality leaders who are:
● Frustrated by unexpected or repeat quality issues
● Under pressure to reduce costs
● Working too hard to get good product out the door
Our services include work team facilitation, management coaching and training workshops in a variety of topics. We give people the knowledge, skills and confidence to reach their goals.
Projects Designed to
Our services range from training workshops, to work team facilitation to improvement consulting engagements.
We believe the key to workplace improvement lies in some basic principles. We bring this to light by working with you to identify a model area – one with the most difficult or costly problems.
Once identified, we:
Coach your people in the model area
Provide coaching to your manufacturing leaders to support change
Bring accountability to the change effort
Leave you with a process that can be replicated in other areas
Ensure employees know their roles, manage their own processes and are directly involved in achieving the desired results
We focus on process tools and organizational development methods to help you improve Key Performance Indicators (KPI). We don’t mind being held accountable to that.
“There were three different areas we could have selected to improve our pass rate, but Fred’s logical, data-driven, problem-solving assessment was the key to selecting the problem where we could get maximum impact. Throughout the project Fred kept me updated on progress, communicated problems/challenges, and then coached me on the critical things I needed to be involved in versus what to delegate to the team.”
Managing Director Reman the Americas
Delphi Product & Service Solutions
“The quality of work from your associates is the best I have seen coming out of any consulting firm. Your ability to quickly learn our processes, gain a deep understanding of the nuances that make Borla what it is, and even learn the names of the team on the floor both here and in California, all contribute to your success. In fact, many of us no longer consider you as consultants but as team members. We have complete confidence in your guidance and recommendations.”
Quality Assurance Manager
Borla Performance Industries
“The Luminous team assigned to the project was focused, experienced, and knowledgeable. Not only were they well equipped to deliver the committed services, but did so by blending into our team to create a constructive and cooperative atmosphere. Your team remained sensitive to the timing and budget constraints associated with the project, as well as keeping the end-goal in mind.
The Muncie staff was pleased with the project results. We valued the perspective and insights you shared with us on innovative ways to improve. No one on our staff complained that ‘all they did was tell us what we already knew.’ We all felt that the services you performed were valuable and thorough.”
Acting Plan Manager
BorgWarner TorqTransfer Systems